At Vertex-Life, our clients’ homes are insured and secured by various home insurance companies. These plans are specifically designed to safeguard our clients’ assets, including valuable possessions, and protect against identity theft. On our part, we conduct fire drills and other emergency procedures according to a carefully crafted master schedule.
Active participation by individuals in these drills is highly recommended, and we maintain a calendar in our clients’ residences to ensure compliance. The Vertex-Life staff is extensively trained to provide close supervision 24/7, emphasizing safety and prompt reporting of any suspicious activities within our homes. Our hiring process includes assessing staff capabilities to respond to emergency situations and prioritizing the safety of our clients.
Staff members are well-prepared to call 911 in the event of a medical emergency before notifying supervisors. At Vertex-Life, our group home settings take into account considerations of age and background analysis to ensure that no client feels threatened by their peers or is compelled to abandon their aspirations due to a group setting. We encourage a safe and positive atmosphere for interaction and skill development.
In support of client privacy, our female clients have the option to work exclusively with female staff members. The agency’s policy manual underscores the importance of treating all incidents, whether minor or major, with the utmost consideration and initiating immediate investigations to protect our clients. Staff members involved in incidents are temporarily excused from their duties pending a full and thorough evaluation. Our clients’ medical records are securely maintained, with any disclosure requiring the guardians’ consent for treatment. Our experienced and informed nurses adhere to state regulations, including HIPAA.
We require every staff member to submit a background check report and undergo screenings for transmissible diseases like tuberculosis. In the event of physical harm to peers, a client may be subject to dismissal, with alternatives considered through redetermination or admission to a single living arrangement. Peer-to-peer aggressions are treated as incidents and are thoroughly investigated to maintain a safe and supportive environment.
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